Frequently Asked Questions
Q. What is an Original Work?
A. An original work is a completely unique piece of artwork. Mediums typically include: oil, acrylic, watercolor, etching, or pencil. If there is an original work that you love that is no longer available for sale, please email info@shadiasabagh.com and we can discuss a potential commission for a new original work.
Q. What is a Limited Edition?
A. A limited edition is a fixed number of identical prints. The artist sets the edition size. Unfortunately, when an edition is sold out, it is no longer available. A limited edition print has more value than an open edition or open run print because the availability and scarcity of each work is controlled.
Q. What is an Open Edition Print?
A. Open edition prints may be endlessly reproduced. An open edition print is often priced lower and valued lower than a limited edition print because there is an unlimited amount of availability.
Q. Can I commission a piece in a special size or a new work?
A. Yes, commissions are accepted - I will request a few things before we begin:
The size and colors of the piece desired
The preference of framing style, material and color if desired
An image of the space where piece will be made for
A 50% deposit is required prior to designs/sketches of work and 50% is required prior to shipping final work.
My current lead time is 4-6 weeks from the date the deposit is received.
Q. What forms of payment do you accept?
A. Shadia Sabagh Studio currently accepts Visa, MasterCard, Discover, and American Express. I also accepts payments made through PayPal, Apple Pay, and After-pay.
Q. What is your return policy?
A. We are dedicated to providing our collectors with accurate descriptions and visuals of the artwork featured on our site. However, if you wish to return your unframed print*, original work or interior object please email us at info@shadiasabagh.com and we will gladly offer a refund within 15 days of purchase. Shadia Sabagh Art will not cover the cost of return shipping, but the artwork must be returned in its original condition.
*Please note that custom framed items, artworks sized 40 x 60 inches (framed) or over, and anything not in its original condition are not eligible for return.
If your works arrive damaged, please document all damage to packaging and artwork and ensure Shadia Sabagh is notified within 15 days of purchase.